Privacy Policy

1. Information We Collect

ApologyLetter.Online does not require account registration. When you use our service, we may collect:

• The text you enter to generate apology letters (processed in real-time, not stored)
• Basic usage analytics (page views, general location, device type) via Google Analytics
• Payment information processed securely by PayPal (we do not store card details)
• IP address for rate limiting and fraud prevention

2. How We Use Your Information

• To generate your personalized apology letter via AI
• To process PDF download payments via PayPal
• To improve our service and user experience
• To prevent abuse and enforce rate limits

3. Data Storage

The content you enter (your situation, relationship details) is sent to our AI provider to generate your letter and is not permanently stored on our servers. We do not sell or share your personal data with third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services:

• OpenAI / OpenRouter — AI letter generation
• PayPal — Payment processing for PDF downloads
• Google AdSense — Display advertising
• Amazon Associates — Affiliate gift recommendations
• Vercel — Hosting and infrastructure

5. Cookies

We use cookies for analytics and advertising purposes. Google AdSense may use cookies to serve personalized ads based on your browsing history. You can opt out via Google Ad Settings.

6. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: dophucloan878@gmail.com